Small Heritage Return Policy
SmallHeritage.com wants you to be completely satisfied. We offer a 30-day from delivery date money back guarantee. (15 days for clearance items). (Items must be returned to Small Heritage by the 30-day or 15-day mark in order for the refund to apply.) Please note that all item(s) must be returned in new condition with price tags and packaging intact. Original shipping costs are non-refundable. If an item was sold with “Free Shipping”, the original, actual outgoing shipping charges will be deducted from your refund. Refunds of $100.00 or more are subject to a 15% restocking fee. Refunds can only be credited to the original form of payment used at the time of purchase. All refunds are processed within 5-7 business days from receipt, however please expect for up to 30 days for the refund to post to your billing statement.
- • Item(s) must be returned in new condition with tags intact
• Repack the item(s) in a secure package with all original packaging
• Include a copy of the packing slip which includes your name, order number and item number(s) along with the filled out returned merchandise form next to the return label.
• We recommend that you choose a trackable shipping method to ensure the safety of your shipment. We are not responsible for lost packages.
• Return your package to:
Small Heritage Company
Attn: Web Returns
12807 SHERMAN WAY # 1007, North Hollywood, California, 91605-5034, US
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